# CLI fails to create report

**URL:** <https://forum.certara.com/t/cli-fails-to-create-report/2100>\
**Category:** Troubleshooting and Problems\
**Created:** [February 19, 2025, 7:34pm UTC](https://forum.certara.com/t/cli-fails-to-create-report/2100 "2025-02-19T19:34:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Matt\_Myers](https://sea1.discourse-cdn.com/certara/user_avatar/forum.certara.com/matt_myers/32/2548_2.png) [@Matt\_Myers](https://forum.certara.com/u/Matt_Myers)\
**Post date:** [February 20, 2025, 9:12pm UTC](https://forum.certara.com/t/cli-fails-to-create-report/2100/1 "2025-02-20T21:12:33Z")

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Hello Steve,

Thank you for the attachments. We can see the following:

_Caused by: net.bootstrap.api.iq.IqException: Installation qualification check Expiration date check failed for GLOBAL at net.bootstrap.api.iq.advices.GlobalAdvice.iqGlobal(GlobalAdvice.java:24) ~[p21-client-1.0.4.jar:1.0.4]_

Your engines appear expired. You should install the latest P21C from [Downloads | Pinnacle 21](https://www.pinnacle21.com/downloads) and let it download the up-to-date config files into the configs directory.  
The default path to that directory is \*`Documents\Pinnacle 21 Community\configs. `\*Then that directory can be copied into your CCLI working directory to replace the expired one.  
I also suggest using the latest version of CCLI that comes with the app. It should be **p21-client-1.0.8.jar**

Kind regards,

Matt

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<div class="post-metadata">

**Author:** ![steve.wong](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@steve.wong](https://forum.certara.com/u/steve.wong)\
**Post date:** [February 19, 2025, 7:34pm UTC](https://forum.certara.com/t/cli-fails-to-create-report/2100/2 "2025-02-19T19:34:59Z")

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Command line interface does not produce report

See 3 attachments

1. the .txt file contains the CLI command

2. the .png file is a snip of the CMD window

3. the .log files contains the CLI log

Thanks

[the .txt file contains the CLI command|attachment](upload://mtaTZ393DrgD57AKqm1zkVrrRvx.txt file c) (988 Bytes)

 ![the .png file is a snip of the CMD window.png](https://us1.discourse-cdn.com/certara/original/1X/6104ca9bdad84f515adf011262537e21babba6cc.png)[the .log files contains the CLI log|attachment](upload://qAhLjjNsSoxnYlJjPUb5i4QsdgG.log files ) (9.96 KB)