Hi everyone
when importing pwo file in phoenix I have encountering an error
Unable to load file D:\Concentration data.pwo due to Failed to get pwo meta data
Retrieving the COM class factory for component with CLSID {B0475003-7740-11D1-BDC3-0020AF9F8E6E} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E).
if someone has solution for it please do reply to this post
Thanks in Advance 
Hi it appears you have already asked this of Support as Case 155687
Unless necessary I would ask that you don’t ask the same question in two places, this does indeed appear to be a support issue as it’s a rather rare message (never seen it before myself). I see my colleague already sent you a suggestion;
'error message is very special since you trying to load a legacy file from a shared drive.
Please change file location to fix this problem:
Try copying pwofile to the local hard drive first before importing it.’
Please let us & Supprt know if this corrects the problem, thanks Simon.
Hi Simon
'error message is very special since you trying to load a legacy file from a shared drive.
Please change file location to fix this problem:
Try copying pwofile to the local hard drive first before importing it.’
I am not able to reply to ur colleague bcoz of that reason only I posted here
but still solution gave by ur colleague not solved my problem and I have attached this screenshot for that to show you
This screen shows you that I trying to import pwo file from my local drive only not from network
please tell me the how rectify this error ASAP
thanks for you reply
Balaji, I don’t understand why you can’t respond to the support desk? If you want support then you need to be able to reply to their emails, or email them directly; Pharsight.Support@certara.com
that said if you can attach or email me the PWO I can try to open it on my machine to see if it’s a problem with your file, or your installation; have you tried to open any of the files from C:\Program Files (x86)\Pharsight\Phoenix\application\Examples\Legacy WinNonlin
Simon.
