Symptom: While running an NCA model, Phoenix gives the error "Access to the path “winnlin." is denied, where "winnlin.” can be any of the following files:
Cause: These are temporary files that Phoenix creates and deletes while running the NCA analysis. If a virus scanner on the machine is actively scanning the temp directory, Phoenix will throw this error when it tries to delete the file(s).
Solution: add an exception to the virus scanner so that it does not scan the Phoenix temp directory, which is in the following location by default:
For Windows XP/2003: C:\Documents and Settings\username\Local Settings\Temp\Phoenix
For Windows Vista/7/2008: C:\Users\username\AppData\Local\Temp\Phoenix
where “username” is the Windows login name supplied when logging into the machine.
Thanks for the prompt response. I requested access to add the exception at my workplace, but in the meanwhile, I shut down my internet, turned of the virus protection, restarted the computer and tried running the same analysis - no luck, I get the same error again.
Does it matter if the virus scanner has the exception or it is turned off globally?
I added the exceptions as you suggested without any success. Attached are the error messages and the exceptions that I added in the symantec anti virus program
