Hi, sometimes PHX hangs (tested: up to hours…) executing most simple steps (transformations or a filter in the DW). “Stop Execution” is not very responsive (may work after a couple of minutes). Though the project-file is large (15MB), the table I’m working on is not (5 columns, 40 rows). Any hints?
Helmut, I have had this problem on large modeling projects; however my phoenix project files were much larger (100 MB) in size. I’m not Pharsight technical support, but I think you could send them the file and have them take a look. A few important things to look for are: 1. What is the “working size” of the file? Look in the lower right corner of Phoenix when it is open. The saved file is compacted (zipped up?), so the disk size is deceptive. 2. How much memory does your computer have? 3. Do you experience the problem with multiple projects open? Or with a single project open? 4. What other objects are in the workflow? Sometimes if I have a lot of objects, Phoenix runs slow because it is “checking” each one to determine if it needs to be updated. Lastly, perhaps you have a corrupted project file. Have you tried opening a new file and “starting over”? This is where templates are really useful! Hope that helps a bit … if only to let you know that others experience the same pain. Nathan
Hi Nathan, 1. After opening the project ~115MB. If running one of the PopPK-models up to ~250MB. 2. 4GB. 3. Single project. 4. In this sub-workflow I have just NCA, descriptive stats and some plots (13 objects). Yesterday it took ~5 hours to run a simple filter (excluding two variables from a table). Very high CPU-load. [quote]Lastly, perhaps you have a corrupted project file.[/quote]Maybe. Duno how to find that out… [quote]Have you tried opening a new file and “starting over”?[/quote]If I make major changes I safe projects with a new name. I also observed that this procedure may substantially shrink the file’s size compared to simply saving. I want to avoid starting from scratch; it took me two weeks to arrive where I am now… [quote]Hope that helps a bit … if only to let you know that others experience the same pain.[/quote]Oh, yes!
Hello all, Please try deleting all the logs in Menu>Help>View Logs. This has shown to improve performance. Ana
Hi Ana, I do so regularly. From one of your previous posts I expected it to improve only PHX’s loading time? However, Application_Debug.txt and Application_Trace.txt helped me to find the 5 hours runtime for the filter. I didn’t sit in front of my machine with a stop-watch. 